USA Digitizers

SMS Terms & Conditions

Welcome to USA Digitizers SMS messaging service. By opting in to receive SMS messages from USA Digitizers, you agree to the following Terms & Conditions:

Types of Messages

By subscribing to USA Digitizers SMS alerts, you consent to receive the following types of messages:

• Promotional offers for embroidery digitizing and custom patch services.
• Order updates and notifications.
• Appointment reminders and confirmations.
• General updates and company announcements.

Message Frequency

Message frequency may vary. You can expect to receive approximately 4 messages per month, but this number may change depending on the purpose of communication.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Please consult your carrier for details.

Opt-Out Instructions

You can opt out of SMS communications at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from USA Digitizers.

Support and Assistance

For assistance, reply HELP to any message or contact us:

Website: www.usadigitizers.com
Email: digitize@usadigitizers.com
Phone: +1 (888) 218-8287

Privacy Policy

For details about how we collect, use, and protect your personal information, please review our Privacy Policy.

Orders and Samples:

Before placing an order, customers shall make sure they have collected the correct sample for the desired product before production. Please do take a sample before production. USA Digitizers will not be responsible for any embroidered items.

Payments:

Payments can be made via master card visa and American express. To maintain a good fair and professional relation, the customers will be given a time period of 7 days to pay the invoices. In case of no response from the customer, the owners have a right to lock the account. This will prevent the customer from placing any new order.

Quality of the Product:

We promise to deliver high quality products in short amount of time. Our team of experts makes sure the quality of the product is not compromised.

Editing:

We, here at USA digitizers, are responsible for the determination of major and minor edit. However, the cost of major or minor editing will be decided by USA Digitizers.

Delivery:

We make sure the delivery of the ordered product is made on time. However, it depends on the quantity of products. Customers will be charged with reasonable deliver charges. In case of emergency, the cost may be increased. Customers will be provided estimated time and date of delivery

Alternations in the Order:

Customers are allowed to make changes in the orders they have placed. If there is a change in size of the product, this will impact the cost of the product, too. However, the charges included will be based on the difference of stitches between the original design and the up-sized design.

Sew outs:

Every customer shall order any number of sew out. The sew outs customers will order will be concluded a number of times depending on the design and quality of the product. Our team will work on the order until a desired design is produced perfectly. USA digitizers will personally check the design. We will scan thoroughly the final sew out. After it is made sure that the design has no errors, it will be delivered to the customer.